Don't forget, you can always pick up the phone and call us, too. We're on the internet, but we're still glad to speak with you in person. Contact us at 1-800-530-5529, or send us an email at CustomerService@CitizensBankNA.com. You may reach us M - F, 8:30 AM to 5 PM. We'll match you with one of our staff who can provide more detailed support.