- Online Banking
- Online Banking FAQ
- Online Bill Pay
- Mobile Money
FAQ: You have questions, we have answers. Everything you need to know about how to pay your bills online.
A.24 hours a day, 7 days a week
A.Telephone - E-mail
A.Toll Free: 1-866-863-2973
A.Monday through Friday from 6:30 am - 10:00 pm CST
A.Bill Pay is free with all personal accounts.
A.Yes. With the upgraded product between 60-70% of all bill payments will be sent electronically.
A.Your payments will be processed on the 'PROCESS' date that you select.
A.Your account will be debited on the 'PROCESS' date that you designate and remitted to your payee.
A.Yes, if you have more than one checking account with us, you can add one account or all your accounts to Bill Pay.
A.Yes. You can access 18 months of payment history.
A.Electronic payments usually post within 48-72 hours. Checks may take 5-10 business days depending on the state of destination.
A.Yes. Each Bill Pay function has a Frequently Asked Questions ("FAQ") section to assist you in processing your payments.
A.The Bill Pay site has a prompt for you to run a browser compatibility check. If issues are identified, step by step instructions are provided to assist you. You may also call the customer support staff at 1-866-863-2973, Monday - Friday 6:30 am to 10:00 pm CST.
Q.I have Pop-Up Blocker set up on my PC. Will this service create any issues when processing my bill payments?
A.The Bill Pay application utilizes enhanced features and tools which call for a separate window to open. Disallowing pop-up windows to occur while using the Bill Pay application may keep certain features from functioning properly. You may want to consider allowing Pop-Ups just for the Bill Pay site.