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When first setting up the security information:
- Remember: If you have previously used Online Banking, your password has not changed
- The image and pass phrase combination serves as a unique identifier for only your account
- You cannot change your image until the setup process has been complete
- The pass phrase associated with the picture is simply a phrase you associate with the image; it can be anything you’d like
Q. How do I change my security information?
A. You can change your image, pass phrase and other security information by following these steps: - Log into your account
- Hover your mouse over the “User Options” tab at the top of the screen
- Select “Change Security Data”
Q. How do I change my image?
- Go to “Change Security Data” (mentioned in the above steps)
- Click the “Change Image” link located underneath your current image
- Find the image you want to use
- You can see 8 images at a time. You can click the “more images” button at the bottom to see more images.
- The “Remember” check box located below each image keeps that image in the viewable 8 image area after you click “more images”
- When you find the image you want, click the image. You will then be redirected back to the “Change Security Data” screen.
Q. Can I register more than one computer?
A. Yes, you can register more than one computer, and more than one person can register from the same computer. For example, you can register your home and work computers, or you and your spouse could both register your home computer using different logins.
Q. Why did the bank make these changes?
A. New federal guidelines require banks to add additional layers of security to their online banking products. Protecting your personal financial information is our top priority.
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